Amazon Company Profile

Content Developer & Technical Writer



Content Developer, PARS Talent DevelopmentThe Product Assurance, Risk, and Security (PARS) Talent Development team is seeking a content developer and technical writer to deliver streamlined and meaningful content solutions to our customers. This includes developing strategies to provide discoverable, readable, and reliable content to end-users in the rhythm of businessOur primary responsibility is to help our customers be more effective and productive in their jobs and improve their business interactions with Amazon. To do so we need to standardize our content management practices and optimize the user-experience to ensure that information is accessible, accurate, and relevant.The person in this role must balance global department goals with regional needs and feedback. The ideal candidate is a creative and analytical problem solver who is comfortable in a fast-paced environment and excels at prioritization and working independently.Experience creating Standard Operating Procedures (SOPs) and reference material is desired.Your Role· Write and publish content for our internal and external customers· Scrub existing content databases and make recommendations to inform content strategy· Manage several complex projects simultaneously, with a sense of urgency· Collaborate with multiple teams to gain alignment on content strategy and execution planning· Collect data and insights to inform strategic decisions· Identify opportunities to improve content development processesBasic Qualifications· Significant experience creating and editing content· Experience with technical writing and content creation· Project management experience in the web, IT, or content industry· Experience working with cross-functional teamsPreferred Qualifications· Experience working with a KMS/CMS platform· Intermediate HTML and/or XML skills· Degree or professional certification in Technical Writing, UX Writing, or similarAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.